Terms of service
Terms of Service and Conditions
Welcome to Adwaa Electrical Supplies.
By using this store or making a purchase through it, you agree to be bound by the terms and conditions outlined below. Please read these terms carefully before using the store or completing an order.
1. Store Information
This store is operated by Adwaa Electrical Supplies, specializing in the sale and provision of electrical and lighting supplies and products.
2. Store Usage
The customer agrees to use the store for lawful and legitimate purposes only and not to use the site in a manner that could harm the store or its customers or disrupt services.
Using the store for any fraudulent or illegal activity or attempting unauthorized access to the store's systems is prohibited.
3. Products and Prices
We strive to display product and price information as accurately as possible.
Product colors or visual details may vary slightly from the images shown due to differences in monitor settings or manufacturer updates.
Adwaa Establishment reserves the right to modify prices, product specifications, or offers at any time, without affecting already confirmed orders, unless there is a clear error in the price or product details.
4. Orders
By completing an order, the customer acknowledges that all entered information is true and accurate.
Adwaa Establishment has the right to review the order before confirmation and may contact the customer to verify order details, address, or contact information.
In some cases, an order may be canceled if the product is unavailable, order details are incorrect, or if fraudulent activity is suspected.
5. Payment
The customer can use the available payment methods listed during the purchase process.
Electronic payments are subject to the terms and conditions of the payment service provider used.
6. Shipping and Delivery
Orders are shipped to the address provided by the customer during checkout.
Shipping fees and estimated delivery times are displayed during the purchase process. Delivery times may vary depending on the governorate, shipping company, and operational circumstances.
Adwaa Establishment is not responsible for delays caused by circumstances beyond its control, such as shipping company issues or exceptional circumstances.
7. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to the store's Returns and Refunds Policy.
Customers can review the Returns and Refunds Policy to learn about the timeframe, conditions, and required procedures.
8. Product Usage Responsibility
Products must be used according to the manufacturer's instructions and technical specifications.
Customers are responsible for ensuring the product is suitable for its intended use. Electrical installations must be performed by a qualified person when necessary.
Adwaa Establishment is not responsible for damages resulting from improper installation, incorrect use, or violation of the manufacturer's instructions.
9. Intellectual Property Rights
All content on the store, including text, images, logos, designs, trademarks, and visual content, is owned by Adwaa Establishment or used with permission from the rights holders.
No copying, reusing, or distributing any of the store's content is permitted without prior authorization, except for legally permissible personal use.
10. Accuracy of Information
We strive to maintain the accuracy of the information on the store. However, unintentional errors may occur in pricing, descriptions, stock availability, or specifications.
In the event of a material error affecting an order, the company reserves the right to contact the customer to correct the data or cancel the order and issue a refund, as applicable.
11. Privacy and Customer Data
Customer data is handled in accordance with the store's privacy policy.
The customer is responsible for maintaining the confidentiality of their account information and is accountable for any activity conducted through their account using their login credentials.
12. Modification of Terms
Adwaa Electrical Supplies reserves the right to modify these terms and conditions as needed.
Any updates will be posted on this page. Continued use of the store after the posting of modifications constitutes acceptance of the updated terms.
13. Contacting Us
For any inquiries regarding these terms, orders, or products, the customer can contact Adwaa Electrical Supplies through the contact methods available on the store.
Adwaa Electrical Supplies Adwaa Electrical Supplies
Last updated: October 2026